Frequently Asked Questions.
Frequently Asked Questions.
Our goal is 100% customer satisfaction and these policies help us provide the most efficient, hassle-free and economic service to you. To avoid additional charges, please follow these rules and laws for safe, prompt service. If you have any other questions about our rates, services or help with sizing a container, we are more than happy to help you with your specific needs. We look forward to hearing from you!
By law, Dumpster Depot is required to tarp each load for transport, so all materials must fit inside your roll-off dumpster. Nothing may overflow the top of the container. All materials that exceed the container top must be removed. We cannot pick up a container that is overfilled.
As long as the ground is even and the slope is less than a 15 percent grade, we can generally place a dumpster on an incline. A good test is whether a parking brake is needed for vehicles on your driveway: if a parking brake is needed, we cannot place a dumpster there. Be aware that it is always up to the driver’s discretion to determine whether your driveway presents a safety hazard.
You will only need to acquire a dumpster permit if you intend to have your container dropped off on a street or other public property. Our service representatives will be able to tell you if you’ll need a permit before we set up your order.
The cost of a dumpster is made up of several factors: the size of the dumpster, the weight of the debris, the length of the rental period and local taxes and fees. This means that the exact price of a dumpster varies according to location and the specifics of your order. No matter where you’re located or how much you’re disposing of, we offer simple flat-rate pricing on all of our dumpster sizes, so you’ll always know the full price up front. Find pricing for your area on our Pricing page. For a free quote, call 248-606-DUMP.
The size of the roll-off dumpster you need depends on the scope of your project and the space you have available for placement of the unit. A very rough guideline for the proper use of our various sizes of roll-off dumpsters is as follows:
- 10-yard: Recently vacated apartments or small houses, small room clean-ups, room remodeling, or individual roof shingle replacement
- 20-yard: Cleanup and remodeling of larger homes, and cleanup of moderate construction and industrial projects
- 30-yard: Industrial waste collection and multi-property residential projects
- 40-yard: Major commercial construction and demolition cleanups
Call us up and describe your project, and our customer service team can help you choose the best dumpster for the job.
Yes, we offer open-top containers, otherwise known as roll-off dumpsters, which have a rear door. We deliver your dumpster on a special truck, you fill it to the top, and we come to haul it away.
You do not need to be on-site when your dumpster rental arrives, but you should make sure the drop-off area is clear and accessible. Move cars, equipment, debris and any other obstacles out of the way to ensure a successful delivery.
No! We will do our best to place your container in a convenient and safe space. You may not move container. Moving a container can cause damage to the underside. If damage occurs, you will be responsible for any and all costs that may occur.
No! Please call when the container is ready for pick-up. It is your responsibility to give our office a 24 to 48 hour notice.
By law, we cannot accept any toxic/hazardous waste. This includes, but is not limited to, the following: paint, herbicides, pesticides, asbestos, chemicals, oil, tires, fuels or appliances with Freon.
